Privacy Policy
Who We Are
CustomStickers.com, previously known as FastStickers.com, operates this website at https://customstickers.com.
What Personal Data We Collect and Why We Collect It
We collect personal data only as needed to operate our website, process orders, communicate with customers, prevent fraud and spam, and improve the customer experience.
Orders, Contact Forms, and Account Information
When you place an order, request a quote, submit a form, or contact us, we may collect information such as your name, email address, phone number, billing address, shipping address, uploaded artwork or files, and any order details or messages you provide.
We use this information to:
- process and fulfill orders
- communicate with you about your order or request
- provide customer support
- keep records related to your purchases
- help facilitate reorders when requested
Artwork and Uploaded Files
If you upload images, designs, or other files to customize your stickers, labels, or other products, you retain the rights to your uploaded media.
We do not sell or publicly share your images or artwork. We may retain copies of uploaded files to process your order, provide support, maintain records, and make future reorders easier. We will not use your images or artwork to promote our services without your express permission.
If you upload images to the website, you should avoid uploading files with embedded location data, such as EXIF GPS data.
Comments
If comments are enabled on the site and you leave a comment, we collect the data shown in the comment form, along with your IP address and browser user agent string to help detect spam.
An anonymized string created from your email address, also called a hash, may be provided to the Gravatar service to determine whether you use it. After approval of your comment, your profile picture may be visible publicly alongside your comment.
Cookies
We use cookies to help the website function properly and improve your experience.
If you leave a comment, you may choose to save your name, email address, and website in cookies so you do not have to re-enter them later. These cookies may last for up to one year.
If you visit our login page, we may set a temporary cookie to determine whether your browser accepts cookies. This cookie contains no personal data and is removed when you close your browser.
If you log in, we may set cookies to save your login information and screen preferences. Login cookies may last for two days, and screen option cookies may last for one year. If you select “Remember Me,” your login may persist for two weeks. If you log out, the login cookies are removed.
If you edit or publish content on the site, a cookie may be saved in your browser indicating the post ID of the article you edited. This cookie contains no personal data and typically expires after one day.
Embedded Content From Other Websites
Pages or articles on this site may include embedded content such as videos, images, or articles. Embedded content from other websites behaves the same way as if you had visited those websites directly.
Those third-party websites may collect data about you, use cookies, embed additional tracking, and monitor your interaction with that content, especially if you are logged in to those services.
Analytics
We may use analytics tools to understand how visitors use our website, improve site performance, and improve the customer experience. These tools may collect information such as pages visited, device type, browser type, and general usage data.
Who We Share Your Data With
We do not sell your personal data.
We may share your information only when necessary to operate our business and website, such as with service providers that help with website hosting, spam detection, payment processing, shipping, analytics, customer communication, or other business operations. We may also disclose information when required by law or when necessary to protect our rights, customers, or business.
How Long We Retain Your Data
If you leave a comment, the comment and its metadata may be retained indefinitely so we can recognize and approve follow-up comments automatically.
If you register for an account on our website, we store the personal information you provide in your user profile. You can view, edit, or delete your personal information at any time, except for your username. Website administrators can also view and edit that information.
We may retain order information, uploaded files, and related communications for customer service, recordkeeping, reorder convenience, legal compliance, and security purposes.
What Rights You Have Over Your Data
If you have an account on this site, have placed an order, submitted files, or have left comments, you may request:
- access to the personal data we hold about you
- a copy of the personal data you provided to us
- correction of inaccurate information
- deletion of personal data we no longer need to keep
This does not include data we are required to retain for administrative, legal, security, accounting, fraud prevention, or order recordkeeping purposes.
Where Your Data Is Sent
Visitor comments may be checked through an automated spam detection service.
Depending on how you interact with the site, your information may also be processed by service providers that help us operate the website and fulfill orders, such as hosting, payment, shipping, analytics, or communication providers.
Contact Us
If you have questions about this Privacy Policy or want to request access to, correction of, or deletion of your personal data, please contact us at support@customstickers.com or through our contact page.
