Frequently Asked Questions
Can I see samples before I buy?
Yes, we offer one free order of 10 custom stickers per customer. These stickers are 3in die cut stickers in a matte finish. This let's you see the quality of our product before you buy. Get your own Free Stickers.
How long will my stickers last?
We use premium vinyl with a laminate coating. Our stickers are durable for 5+ years, even outdoors.
Are your stickers waterproof?
Yes, all of our custom stickers are waterproof. They hold up in the rain, snow, and sun. They are also dishwasher safe.
Can you print stickers with sequential numbering?
Yes, however there is an additional cost associated with this service. If you need sequential numbering or variable data on your stickers, please contact us for a custom quote.
Do you make split back stickers?
No, we do not currently offer split back stickers.
What are die cut stickers?
Die cut stickers are cut to the shape of your design or logo. They are our most popular style of sticker. The die cuts give them a premium look even before they have been peeled or applied to a surface.
What are kiss cut stickers?
Kiss cut stickers are stickers that have not been cut through the backing paper. The backing paper acts as a frame for the sticker and lets you add additional information about your brand, event, or artist.
What are transfer stickers?
Transfer stickers are stickers with multiple pieces that are arranged on transfer tape so you can apply them to a window or other surface. For example, letters and text.
Do you offer clear stickers?
Yes, we offer clear vinyl stickers. We typically add a white layer of ink under the colored portions of your design to make them more opaque. Clear stickers don't have the same color vibrancy as standard vinyl stickers, due to the transparent nature of ink.
Can you make holographic stickers?
Yes, we print holographic stickers. Holo stickers are a great way to make your design pop. They create a rainbow irridescent effect in the light. We recommend using art with high contrast for best results.
Are your stickers made with a matte or gloss finish?
We offer both finish options. Matte is a bit more popular and is our default for free stickers and our sticker library.
How do I show my cutline on my artwork?
We will automatically add a cut line to your design. You can review the cutline through our proof process, and request changes as necessary. If you'd like to specify your own cut line, you can do so in Illustrator by adding a vector path.
What file formats do you accept?
Our team can work with virtually any file format. We will reach out if there are any issues with your file.
Can you enhance the resolution of my design?
Yes, our team will automatically enhance the quality of low resolution art and designs. For best results, we recommend submitting your design in 300ppi.
Can I request revisions?
Yes, we offer free design proofs with unlimited revisions so you know your stickers will turn out exactly how you want them.
Note that once you have approved your proof we immediately start printing your stickers so we can't make further changes.
To make sure we get orders printed quickly, we automatically print any designs that haven't been approved after two business days. Please check your spam folder if you don't see your proofs show up.
How do I setup my design file for full bleed?
You can leave a note at checkout if you want your stickers to be printed full bleed.
To cut full bleed stickers, we bring the cut line inside the artwork by about 0.03in, so make sure you don't leave any critical elements of your design on the very edge of your artwork.
Can I print multiple designs for one order?
We typically require one file per product order. To add additional files you will generally need to order multiple sets of stickers. However, reach out if you have mutliple designs you need printed and we can give you a custom quote.
What size should I buy?
It depends on your use. Our most popular size is 3 inches, which is great for water bottles, laptops, and handing out at events. 4 inches is our next most popular size, if you want to have a more impactful sticker.
We can print from 0.75"x0.75" up to 50"+ so if you need a custom size, feel free to reach out.
Can I cancel my order?
If you would like to cancel your order, please contact us as soon as possible. If we have not started printing your order we can cancel it. Unfortunately, we cannot cancel orders that we have already processed and printed.
Can I get a custom quote?
Yes, if you need a size, or quantity that is not listed on our site, just reach out and our team will get you a custom quote.
Does the order price cover full color printing?
Yes, all of our stickers are printed in full color. We have no restrictions or limitations on the number of colors used.
Returns, Refunds & Shipping
We have extremely low defect rates. However, if there is any issue with your stickers please contact us with a photograph and description of the problem.
Do you offer refunds and replacements?
Because all of our stickers are 100% custom, we cannot accept returns or refunds except in the case of quality issues.
For example, we will refund or replace any order that we printed in the wrong size, or that doesn't match the proof.
If the quantity is incorrect, we will replace the missing stickers.
We may request that you return a defective order.
What is your satisfaction guarantee?
If you have approved a proof for your stickers, we will replace any stickers that don't match what you approved.
What if I receive the incorrect quantity?
We try to include some extra stickers with each order, however mistakes occasionally happen, so if you are short, let us know and we will reprint the missing stickers for you.
What is the shipping policy?
Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information. Shipping fees are non-refundable in the case of returns.
Do you ship overseas?
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout.