Return and Refund Policy
We want every order to arrive correctly printed, correctly cut, and in good condition. If we make an error, we will make it right.
Custom Products
Because custom stickers, custom labels, and other made-to-order products are created specifically for each order, we do not accept returns, exchanges, or refunds for change-of-mind purchases.
If a custom order is not made as ordered, arrives damaged in transit, or includes an error caused by us, contact us and we will review the issue. If the problem was caused by our printing, cutting, packing, or shipping process, we will reprint and reship the order at no cost to you.
Library Items
Library items may be returned for a full refund within 30 days of delivery.
If you change your mind about a library item, you may return it within 30 days. Once we receive the returned product, we will issue a full refund.
Incorrect Items Received
If you receive the wrong items, contact us and we will send the correct items. We will also provide a return label when a return is needed.
Items Damaged in Shipping
If your order arrives damaged, contact us and send photos of the damage to the package and the items. After review, we will replace the damaged items.
How To Contact Us
When reaching out about an order issue, please include your order number and clear photos showing the problem so we can help as quickly as possible.
